DELIVERY ACROSS UKRAINE

We send goods all over Ukraine, with the help of the Nova Poshta service. The order is sent within 2 - 3 working days. Delivery by courier "Nova Poshta" is possible, to the address specified by you.

Delivery is paid according to the tariffs of the Nova Poshta service.

It is also possible to pick up from our NOVE showroom at 5a Lesia Ukrainka Boulevard from 10:00 to 19:00 on weekdays, or by prior arrangement on weekends.

WORLDWIDE SHIPPING

We deliver orders worldwide. Worldwide delivery is carried out by Ukrposhta. The cost is calculated based on the weight and destination country according to the tariffs of the logistics service. Please note that on arrival in the country of destination, international orders may be subject to customs duties and taxes of the country of destination. These additional costs are borne by the recipient, in turn, we have no control over such costs and can not predict what they may be. We are also not responsible for  delays in international deliveries. 

EXCHANGE AND RETURNS

Exchange and return of goods of proper quality is carried out within 14 calendar days from the date of receipt of the order. Exchange and return of goods is carried out if the specified goods were not in consumption, preserved its appearance, consumer properties, seals, factory labels and original packaging.
 

Pay attention! We do not accept returns that do not comply with our return policies. Such items will be sent back to the buyer.

PROCEDURE

In Kiev, the exchange or return of goods is possible with the help of the courier service "New Mail" or you can bring the goods to us in the showroom at Blvd. Lesia Ukrainka 5a, Monday to Friday from 10 a.m. to 7 p.m.

In Ukraine, the exchange or return of goods is possible with the help of "New Mail" services. You can exchange or return the goods within 14 days from the date of purchase and subject to all items listed in the section "exchange and return".

If you have any questions, please contact us at nove.coat.info@gmail.com or call us +38 095 877 89 88 or +38 093 223 32 43